These Terms & Conditions (“Terms”) constitute a legally binding agreement between the Participant and Bharat BrandDShala LLP (“the Company”). Access to bharatbranddshala.com (“the Website”) or registration for any Program shall be deemed to constitute unconditional and informed acceptance of these Terms in their entirety, along with the Privacy Policy, Cookie Policy, and Refund & Cancellation Policy as incorporated herein by reference (collectively, “Platform Terms”). Where acceptance of these Terms cannot be accorded, access to the Website and participation in any Program must be forthwith discontinued.

1. Description of Services

The Company operates as an entrepreneurial transformation platform through which the following services are offered:

• Live webinars on focused business and entrepreneurial topics;
• Group sessions and live masterclasses for cohorts of founders and business owners;
• Long-term mentorship programs covering core business functions for growing and aspiring founders.

Content is delivered by Mr. Dipak Sanghavi, his designated faculty, and invited contributors. Delivery formats may include live video sessions, recorded video sessions, frameworks, templates, downloadable resources, group chat, and Q&A interactions. Program-specific inclusions, schedules, and delivery details are as set out on the relevant Program landing page at the time of registration.

2. Eligibility

Participation in any Program is restricted to natural persons who: (a) have attained the age of 18 years; and (b) are legally competent to enter into a binding contract under the Indian Contract Act, 1872. Where registration is effected on behalf of a company, partnership, LLP, or other legal entity, due authority to bind such entity shall be warranted by the registering individual as existing and subsisting at the time of registration. No warranty to this effect is accepted by the Company in the absence of such representation.

3. Registration, Account, and Payment

Registration necessitates submission of the Participant’s name, WhatsApp/mobile number, email address, and job role. Payments are processed exclusively through TagMango, the Company’s authorised payment partner. Initiation of payment shall be deemed to constitute acceptance of TagMango’s terms of service and refund policies in respect of the payment transaction. No card, bank, or UPI credentials are collected or stored by the Company.

Access credentials shall be communicated via WhatsApp and email upon receipt of successful payment confirmation. Such access is personal and non-transferable, and is restricted to the registered Participant. Sharing of credentials, recordings, or Program materials with any third party is strictly prohibited and shall constitute a material breach of these Terms, rendering the Participant liable to immediate termination of access without refund.

4. Access Period and Program Details

The duration of access to any Program shall be as specified on the Program landing page at the time of purchase and as confirmed in the Enrollment Confirmation issued to the Participant. In the event of any conflict or ambiguity between the landing page and the Enrollment Confirmation, the duration and terms stated in the Enrollment Confirmation shall prevail. No extension of the access period shall be granted unless expressly communicated in writing by an authorised representative of the Company.

5. Session Recordings

Live sessions conducted as part of any Program may be recorded by the Company at its sole discretion. Where recordings of such sessions are made available to Participants as part of the Program, access thereto shall be subject to the same intellectual property restrictions as those set out in Clause 7 herein. No right to download, reproduce, redistribute, screen-capture, or retain recordings beyond the stipulated access period is conferred upon the Participant. Independent recording of any live session by a Participant, by any means whatsoever, including but not limited to screen recording software, third-party applications, or audio capture tools, is strictly prohibited.

6. Intellectual Property

All Content delivered through the Website or any Program constitutes the exclusive intellectual property of Bharat BrandDShala LLP and/or Mr. Dipak Sanghavi, and is protected under the Copyright Act, 1957, the Trade Marks Act, 1999, and applicable international intellectual property conventions to which India is a signatory.

A limited, non-exclusive, non-transferable, and revocable licence is hereby granted to the Participant solely for personal, non-commercial learning purposes for the duration of the access period. The following acts are expressly prohibited absent prior written consent of the Company:

• Recording, screen-capturing, reproducing, distributing, modifying, or publicly displaying any Content;
• Reselling, sublicensing, or creating derivative works from Program Content;
• Sharing Content with non-registered persons or on any external platform;
• Use of any Content for the purpose of training, fine-tuning, or otherwise developing any artificial intelligence, machine-learning, or large language model.

Breach of this Clause shall entitle the Company to seek injunctive relief and damages under applicable law in addition to termination of access.

7. Prohibited Conduct

The following acts are prohibited in connection with the Website or any Program:

7.1 Sharing, reproducing, leaking, screen-recording, or uploading session content, recordings, or materials to any external platform, application, or social media channel;

• Use of Program content to compete with the Company or to develop derivative training, coaching, or educational products;
• Disruption of live sessions, harassment of other Participants, or making discriminatory, defamatory, abusive, threatening, or hateful remarks in any session or group communication channel;
• Misrepresentation of identity, impersonation of another Participant, or sharing of access credentials with any non-registered person;
• Unauthorised access to Company systems, scraping of the Website, deployment of bots, or interference with its operation in any manner;
• Use of the Website or any Program for any purpose unlawful under applicable law, including the Information Technology Act, 2000 and the Bharatiya Nyaya Sanhita, 2023.

Violation of any of the above shall render the Participant liable to immediate termination of access without refund and, where warranted, to civil and/or criminal proceedings.

8. Disclaimer : Business Experience, Not Certified Professional Advice

The Programs constitute a sharing of business experience, frameworks, and entrepreneurial insights drawn from Mr. Dipak Sanghavi’s professional journey. The content is educational in nature and does not constitute certified financial, investment, legal, tax, accounting, psychological, or mental-health advice under any applicable statute or regulatory framework. Independent consultation with a qualified Chartered Accountant, Company Secretary, Advocate, or SEBI-registered Investment Adviser is strongly recommended for advice specific to individual business circumstances. Reference is invited to the Disclaimer page published on the Website for the full text of applicable disclaimers.

9. No Guarantee of Results

Program outcomes are contingent upon factors entirely outside the Company’s control, including but not limited to participant effort, execution capability, market conditions, capital availability, team composition, and external regulatory environment. No specific business outcome, revenue target, growth rate, or return on investment is guaranteed or represented by the Company. Past results, whether of Nilon’s Enterprises, Mr. Dipak Sanghavi, or other Program participants, shall not be construed as a guarantee, warranty, or representation of similar results for any Participant. Testimonials shared on the Website reflect individual experiences and are not indicative of average or expected outcomes.

10. Goods and Services Tax (GST) and Taxation

All Program fees are subject to Goods and Services Tax at the rate applicable to online education and coaching services under the Integrated Goods and Services Tax Act, 2017 and the Central Goods and Services Tax Act, 2017. Unless expressly stated otherwise on the relevant Program landing page, fees displayed thereon are inclusive of applicable GST. A valid GST invoice shall be issued to the Participant upon successful payment confirmation. Participants who are registered taxpayers and seek to avail of Input Tax Credit are required to furnish their GSTIN at the time of registration. The Company shall not be liable to revise invoices or amend GST reporting where incorrect or incomplete GSTIN details have been submitted by the Participant. The Company’s GSTIN is [INSERT GSTIN].

11. Payment, Refunds, and Cancellations

Payment terms, refund eligibility, and cancellation rules are governed exclusively by the Refund & Cancellation Policy published on the Website, which is incorporated into these Terms by reference. The said Policy sets out the general no-refund position applicable to digital programs upon commencement, webinar-specific rules, and the prescribed procedure for raising refund requests. All refund requests must be submitted in accordance with the procedure set out in the Refund & Cancellation Policy prior to any recourse to the payment gateway or issuing bank.

12. Chargebacks and Payment Reversals

Initiation of a chargeback or payment reversal with the issuing bank, card network, or payment gateway, without having first exhausted the refund request procedure prescribed under the Refund & Cancellation Policy, shall constitute a material breach of these Terms. Upon such breach, the Company reserves the right to:

(a) suspend or terminate the Participant’s access to the relevant Program forthwith, without refund;

(b) recover the full disputed amount by all legally available means; and

(c) recover from the Participant any chargeback fees, dispute processing charges, or penalties levied upon the Company by the payment gateway, acquiring bank, or card network as a direct consequence of the said chargeback.

The Company further reserves the right to report fraudulent or bad-faith chargeback activity to relevant financial institutions and regulatory authorities.

13. Limitation of Liability

To the maximum extent permissible under applicable Indian law, Bharat BrandDShala LLP, its designated partners, directors, employees, faculty, and affiliates shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from use of the Website or participation in any Program. The aggregate liability of the Company in respect of any claim shall not exceed the amount actually paid by the Participant for the specific Program giving rise to such claim in the twelve (12) months immediately preceding the date of the claim.

No liability shall attach to the Company for delays or failures occasioned by force majeure events, including acts of God, natural disasters, governmental action or regulation, internet or power outages, third-party platform failures (including Zoom, Google Meet, WhatsApp, and TagMango), epidemics or pandemics, or industrial action.

14. Indemnification

The Participant shall indemnify, defend, and hold harmless the Company, its designated partners, directors, employees, faculty, and affiliates from and against any claims, liabilities, losses, damages, costs, and expenses (including reasonable legal fees) arising from:

(a) breach of these Terms by the Participant;

(b) violation of any applicable law;

(c) infringement of any third-party intellectual property right; or

(d) any misrepresentation made by the Participant in connection with registration or use of any Program.

15. Third-Party Services

The Website integrates with services operated by third parties, including TagMango (payments), Aisensy and Meta WhatsApp Business Platform (messaging), Meta Platforms (advertising), Google Analytics (usage analytics), and Zoom or Google Meet (live session delivery). Such services are governed by their respective terms of service, privacy policies, and refund policies. The Company assumes no responsibility for the availability, performance, data practices, security, or conduct of such third-party platforms. Any disputes arising from third-party services must be addressed directly with the relevant service provider.

16. Privacy and Data Protection

Use of the Website is governed by the Privacy Policy and Cookie Policy published thereon, which describe the collection, use, storage, and protection of personal data in accordance with applicable law, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 as and when applicable. Acceptance of these Terms shall be deemed to constitute acceptance of both the Privacy Policy and the Cookie Policy.

17. Termination

Access to any Program or the Website may be suspended or terminated by the Company in the event of: (a) breach of any provision of these Terms by the Participant; (b) engagement in prohibited conduct as enumerated in Clause 8; (c) initiation of a chargeback or payment reversal in breach of Clause 13; or (d) a direction or requirement imposed by applicable law or competent regulatory authority. Upon termination, the licence granted under Clause 7 shall stand revoked with immediate effect and no claim for refund shall lie in respect of the unexpired access period.

18. Changes to These Terms

These Terms may be amended by the Company from time to time at its sole discretion. Material amendments shall be communicated by email to the registered address and/or through a notice published prominently on the Website prior to the effective date of such amendment. Continued access to the Website or participation in any Program following the effective date of any amendment shall be deemed to constitute unconditional acceptance of the amended Terms.

19. Grievance Redressal

In accordance with the Consumer Protection (E-Commerce) Rules, 2020 framed under the Consumer Protection Act, 2019, a Grievance Officer has been designated by the Company for the purpose of receiving and addressing Participant complaints:

All complaints must be submitted in writing to the Grievance Officer in the first instance. Where a complaint remains unresolved to the Participant’s reasonable satisfaction within 30 days of lodgment, recourse may be had to:

• The National Consumer Helpline: 1800-11-4000 (toll-free); or
• The appropriate District, State, or National Consumer Disputes Redressal Commission under the Consumer Protection Act, 2019.

The availability of the above consumer redressal mechanisms shall not be construed as limiting any other right or remedy available to the Participant under applicable law.

20. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of India. In the first instance, resolution of any dispute arising out of or in connection with these Terms shall be attempted through direct good-faith negotiation between the parties. If the dispute remains unresolved within thirty (30) days of written notice by the aggrieved party, it shall be referred to binding arbitration before a sole arbitrator mutually appointed by the parties under the Arbitration and Conciliation Act, 1996 (as amended). The seat and venue of arbitration shall be Pune, Maharashtra. Proceedings shall be conducted in the English language. The courts of competent jurisdiction at Pune, Maharashtra shall have exclusive supervisory jurisdiction over arbitral proceedings.

Nothing in this Clause shall be construed to curtail the statutory right of a consumer to approach the appropriate Consumer Disputes Redressal Commission under the Consumer Protection Act, 2019, which right is expressly preserved.

21. Severability and Waiver

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or arbitral tribunal of competent jurisdiction, such provision shall be deemed modified to the minimum extent necessary to make it enforceable, and the validity and enforceability of the remaining provisions shall not be affected. Failure by the Company to enforce any right or provision under these Terms shall not constitute a waiver of such right or provision.

22. Entire Agreement

These Terms, together with the Privacy Policy, Cookie Policy, and Refund & Cancellation Policy as incorporated by reference, constitute the entire agreement between the Participant and the Company with respect to the subject matter hereof, and supersede all prior representations, understandings, or agreements, whether oral or written, relating thereto.

23. Contact

Bharat BrandDShala LLP | LLPIN: AVC-2365 | bharatbranddshala.com | support@bharatbranddshala.com